How do you, your residents, and your investors benefit? ​

 

​​Bin Butler is a preferred partner offering 100% completion rates, second sweeps, and excellent communication, creating high resident satisfaction resolving many of the pain points where other vendors disappoint.

 

Key Takeaway -

Our amenity as a service improves resident retention and generates risk free, ancillary revenue. 
At no cost to you, this improves your net operating income (NOI) and meaningfully raises your asset value.  
Almost no typical amenity can directly prove it's value for both you and your residents this way.
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For example, a 300 unit building at a 5.3 cap rate could boost asset value by $1.4 million – $2.7 Million

It's a true Win-Win!

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Here's how: 

Providing residents our service is a proven method to increase resident retention boosting net operating income (NOI): Industry research reveals valet trash services can boost retention by up to 5% per NAA data, as residents value the convenience.

Example:

• Retention Savings: $45K–$90K/year (5% boost reduces turnover by 15 units at $3K–$6K/unit for vacancy, make-ready maintenance, marketing, and other overhead).

• New Revenue: $29K–$54K/year ($35/month fee, $8–$15/unit retained for you).

• Total NOI Increase: $74K–$144K/year.

• Asset Value Boost: $1.39M–$2.72M at 5.3% cap rate typical for large multifamily properties in the triangle.​​​​​​​​​​​​

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Operational Efficiency: Outsourcing trash management reduces maintenance staff workload helping keep the trash collection areas tidy, freeing resources for other tasks. Bin Butler can also handle customer support and relationship management with residents.

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Ensure Reliable Service: You will have direct access to Bin Butler’s owners. We go the extra mile, sometimes literally- where other providers may post an infraction and move on to finish service as fast as possible, we will take the time to take a second pass through units for stragglers or correct most infractions ourselves in order to service all units and ensure we never let a resident down.

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Value added service access: Our flexible service model can be tailored to your unique needs. Our core service offers Trash Pickup and optional Recycling supporting green living goals. We also offer related services around enhancing the resident experience: 

• Micro-mart vending placement and service 

• Common area trash service 

• Parking lot cleanup

• Pet waste disposal refresh services 

• Clean out services / hauling

• Dumpster cleaning

• Coordination of commercial window services / pressure washing

• Pool area reset

• Flyering services

• Maintenance checks 

• Small deliveries / Package delivery as a pass-through amenity 

• And more

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Gain a Competitive Edge: Over 50% of apartment complexes now offer some form of valet trash service per the National Multifamily Housing Council. In surveys “79% of residents want valet trash service; recycling services bundled” per AP News. When executed well, Valet trash is an incredibly sticky convenience, when handled poorly it is a pain point and frustration to residents. Our service provides a competitive edge overcoming competitors common execution gaps to truly deliver value to properties and residents alike. 

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How does it work? 

 

Residents simply place their bagged trash and recyclables (if included in the service) in provided containers outside their front doors during the designated pickup window. 
Our trained Butlers discreetly collect from every floor, transporting waste securely to the associated chute or the property’s onsite dumpsters / compactors up to 5 nights per week. For each service, a team member will send out text notifications upon arriving and departing the property so all opted in residents know of their arrival, location, and ending of collection.

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